Cerner Customer Service Phone Number

Don’t wait on hold, have Cerner Customer Service call you back with an agent on the line.

1-866-221-8877

Cerner Customer Service
Skip waiting on hold and get help from a real person for the following issues.
Reasons other customers are calling Cerner

I am calling Cerner customer support to help fix and understand my disease. (spoken by pharmacist or physician)

- Sigrid Atlanta

Abandon your call forwarding and follow your friends’ lead. If you are calling to Cerner customer support, then start a conversation with a friend or family member. This is more than just a redirect; it gives you a way to call Cerner customer support and text a friend at the same time. This is a new kind of multi tasking!

- Vivie Doralia

This app will connect you to Cerner customer support. You can save your request, send a message or even get to the next available agent

- Korry Gabey

As a Cerner user, you rely on our products to generate valued data for improving patient outcomes. If you are ever having issues with your Cerner product, you can call our 24/5 customer support line. It is important to have access to support when you need it, especially if you’re in the middle of an important project that depends on the ability of Cerner products. When you need help, we are here for you.*

- Nanci Antonie

Cerner's Customer Support team is 24/7 and ready to help you with any Cerner software, hardware and device-related issues. Reach out to us anytime by phone at

- Pamela Berry

Cerner is now offering this great opportunity for quality feedback on your experience with our customer support team. You will be asked to leave a comment of no more than 50 words and rate the call from 1 star to 5 stars. Your Cerner World user name or email address will be required to complete this survey.

- Othilie Caterina

Whatever your IT needs are, our support team is here to help. At Cerner, customer service is not just something we say; it's who we are every day. Reach out by calling 1-877-CERNER (1-877-237-6378) and one of our technicians will be happy to assist.

- Idette Perrine

So you have a need to reach Cerner support?

- Philipa Fancie

Reach a Cerner Global Support Center representative to troubleshoot issues with your EHR software, answer general product support questions, and submit feature requests. Access the Internet via desk phone (requires Cisco IP Phone 8841 or 8841 SIP) ›› T8841 ›› t8841 Leave a feedback after call is done ›› Call back on this number: 1-888-603-0022

- Viviana Aliza

Want to call Cerner Support directly? Just type in www.cernerdirect.com and dial the main number, we also have a direct line into our technical department of 1-877-405-9286.

- Blisse Merline

Log in to Cerner Virtual Support with a single click and instantly connect with the Cerner experts who can help you, right when you need it. The information is on the virtual support page accessed through My Account by clicking "MySupport" under My Information (this is not a call center).

- Coretta Dina

Get support from Cerner anytime you need it. Quickly get support for your Cerner solution when you need it most. You can call or chat with an agent quickly and easily, and if you prefer, also schedule a time to connect later.

- Velma Casie

Get help from Cerner support for your electronic health record solution. Visit cerner.com/support to gain access to a highly trained team of health IT experts and access an extensive collection of product and technical information. Whether you’re an administrator, a registered user or an authorized consultant, we have the resources you need to help integrate and use the Cerner platform effectively.

- Grata Tanhya

Need support for your Cerner device or want to know more about the features and benefits of Cerner solutions? To connect securely, visitcerner.com/support on your mobile browser or download our app ››

- Clara Gaby

How does this service work?
  1. When you press “Call Now” we'll call you immediately and connect you to the customer service number.
  2. After going through the company's phone menu system you can hang up and go on with your day.
  3. We keep the line open on our end waiting for a customer service rep to answer. We'll then call you back.