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On this recording you will hear me calling Autodesk customer support to attempt to resolve some issues I am having with my Autodesk software. `''This is a great opportunity for you to listen in and hear the kind of experience our customers have with our customer service representatives.''' The more familiar you are with the product, the more likely you will be able to explain it
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I was a huge AutoCAD user for the last 25 years, but when I used the software for the first time on Mac I was very disappointed. Things were slow and the interface was just awful. I contacted my local reseller who gave me a special number to call if I had an issue with AutoCAD. To my surprise, this turned out to be a group of developers at Autodesk, so immediately it took me off guard. They knew exactly what I was talking about when I complained about the old AutoLISP programming language.
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