Twice in the past 3 months, I have had to call Carvana to have them fix problems with my vehicle. Once, they took almost 5 weeks to fix a missing key fob and an issue with the tire sensor light staying on. They finally fixed it, but after I had already overpaid my car payment one month because of the issues. The next time (a little over a week ago), I was told that there was a bulletin from Nissan stating that there was an issue with the car and that they had to order replacement parts to fix it. The problem is that Nissan put out the bulletin 2 weeks after
- Ilene Romola
2012 and 2013 Carvana Model S14
- Annnora Truda
Why is Carvana the best place to buy a car? Simple:
- Rhiamon Lidia
Text the word CARVANA to 95344 and you will receive periodic emails about car shopping, financing, and owning your dream car from Carvana . Carvana is here to help you get ready for the future of car shopping.
- Jobi Darrelle
What's the first thing you do when you get a new car? Give it a wash! For the hundreds of thousands of customers who've purchased through Carvana, that moment has been a breeze since Carvana introduced its in-house car washes in 2015. The popularity of these car washes has continued to skyrocket, and today, Carvana opens its doors to the general public with the introduction of an in-store car wash option available at all our locations.
- Krystyna Lacie
Carvana is changing the way people buy cars. Rather than forcing you to come into a showroom, sit through a pitch, and pay a hefty markup, Carvana allows you to find your perfect car with our easy-to-use website and delivers it to you for free in as little as 3 days.
- Aile Debor
Have a great experience on the road - contact our customer support specialists whenever you need.
- Holly-anne Carolyne
How to reach customer support for Carvana.
- Tarah Mellisent
Press and hold the “.” button until you see the text above. The process should take less than five seconds. Carvana will receive your signal that you’re trying to reach our support team and they’ll get back to you as quickly as possible. And even if we’re not available at the time, your signal will be sent to us, so we can follow up with you when we’re back in the office. Even if it’s 3 AM.
- Othilie Evvie
Carvana works hard for their customers and to keep them happy. Here are the top 2 ways to find a Carvana expert who can help you. You can always call us when you need an expert, or use chat online at Carvana Support at your convenience.
- Adelina Layne
1. Visit us at support.carvana.com
- Ruperta Margaux
Get one-on-one support with an agent from our Carvana Concierge team. Our #1 priority is to make sure you have a great experience with us, so our concierges are here to help answer any questions you may have about your car, and help get you the extra help you need if there is a problem.
- Orsola Kip
Carvana is the right place to turn if you’re looking for a used car, truck, van, or SUV. We specialize in making you a happy owner of an affordable vehicle. We can help you find your dream car and [Website] will make accessing your new or used vehicle even easier.
- Dix Junette
Ask a question, submit a claim, or speak with our in-house Concierge about your Carvana purchase at any time of day. 24/7.
- Margarete Kris
How does this service work?
When you press “Call Now” we'll call you immediately and connect you to the customer service number.
After going through the company's phone menu system you can hang up and go on with your day.
We keep the line open on our end waiting for a customer service rep to answer. We'll then call you back.