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Carvana Customer Service Phone Number

Don’t wait on hold, have Carvana Customer Service call you back with an agent on the line.

1-800-333-4554

Carvana Customer Service
Skip waiting on hold and get help from a real person for the following issues.
Reasons other customers are calling Carvana

Twice in the past 3 months, I have had to call Carvana to have them fix problems with my vehicle. Once, they took almost 5 weeks to fix a missing key fob and an issue with the tire sensor light staying on. They finally fixed it, but after I had already overpaid my car payment one month because of the issues. The next time (a little over a week ago), I was told that there was a bulletin from Nissan stating that there was an issue with the car and that they had to order replacement parts to fix it. The problem is that Nissan put out the bulletin 2 weeks after

- Joline Bea

2012 and 2013 Carvana Model S14

- Tania Trista

Why is Carvana the best place to buy a car? Simple:

- Gladi Barbabra

Text the word CARVANA to 95344 and you will receive periodic emails about car shopping, financing, and owning your dream car from Carvana . Carvana is here to help you get ready for the future of car shopping.

- Tamarah Franny

What's the first thing you do when you get a new car? Give it a wash! For the hundreds of thousands of customers who've purchased through Carvana, that moment has been a breeze since Carvana introduced its in-house car washes in 2015. The popularity of these car washes has continued to skyrocket, and today, Carvana opens its doors to the general public with the introduction of an in-store car wash option available at all our locations.

- Anet Shirline

Carvana is changing the way people buy cars. Rather than forcing you to come into a showroom, sit through a pitch, and pay a hefty markup, Carvana allows you to find your perfect car with our easy-to-use website and delivers it to you for free in as little as 3 days.

- Avie Marylou

Have a great experience on the road - contact our customer support specialists whenever you need.

- Babita Jessamyn

How to reach customer support for Carvana.

- Jermaine Amalia

Press and hold the “.” button until you see the text above. The process should take less than five seconds. Carvana will receive your signal that you’re trying to reach our support team and they’ll get back to you as quickly as possible. And even if we’re not available at the time, your signal will be sent to us, so we can follow up with you when we’re back in the office. Even if it’s 3 AM.

- Stacie Griselda

Carvana works hard for their customers and to keep them happy. Here are the top 2 ways to find a Carvana expert who can help you. You can always call us when you need an expert, or use chat online at Carvana Support at your convenience.

- Ailyn Mandie

1. Visit us at support.carvana.com

- Chandal Ami

Get one-on-one support with an agent from our Carvana Concierge team. Our #1 priority is to make sure you have a great experience with us, so our concierges are here to help answer any questions you may have about your car, and help get you the extra help you need if there is a problem.

- Lizbeth Tedra

Carvana is the right place to turn if you’re looking for a used car, truck, van, or SUV. We specialize in making you a happy owner of an affordable vehicle. We can help you find your dream car and [Website] will make accessing your new or used vehicle even easier.

- Lynda Jenilee

Ask a question, submit a claim, or speak with our in-house Concierge about your Carvana purchase at any time of day. 24/7.

- Mercedes Mia