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Xcel Energy Customer Service Phone Number

Don’t wait on hold, have Xcel Energy Customer Service call you back with an agent on the line.


Xcel Energy Customer Service
Skip waiting on hold and get help from a real person for the following issues.
Reasons other customers are calling Xcel Energy

I am calling Xcel Energy customer support to disconnect my account. I am a residential customer within the

- Mel Letizia

I am calling Xcel Energy customer support to see if they can help me get my utility services back on track.

- Mercedes Nikolia

I am calling Xcel Energy customer support to report a power outage. They advise me that all circuits are fine and the problem might be in my meter box. What they need is a customer verbal description of what’s going on. Think about talking or listening to a voice recording when you call into customer support.

- Geri Saba

My Xcel Energy phone system experience was as easy as pressing three buttons: I instantly connected to an agent. The agent and I chatted while waiting for the elevator to arrive. As I got off the elevator, we were still in mid-conversation.

- Dotti Lorenza

A great way to ensure that you’re getting the best customer support and not hitting a busy signal. The Call-Xcel Mobile App allows you to quickly identify the best call center for your needs, and provides the individual number so that you can connect directly with an expert. Use the app to get the answers to questions about your service, energy usage, billing and more. You can even pay bills. Find out if this could be a great fit by downloading the free app now!

- Aloysia Matty

save money on my electricity bill. At Xcel Energy, we believe great energy

- Ceciley Myranda

I want to reach Xcel Energy support to

- Nonie Lissie

I want to reach Xcel Energy support to talk about my account or business services in a different way.

- Mari Belicia

Whether you have billing questions or need help with your online account, we are here to help. To reach Xcel Energy support at any time of day, please press zero from the main menu and follow the prompts.

- Jerrie Imojean

Skip the hold music and get right through to Xcel Energy customer service by calling 1-800-652-9377. Just dial 1-800-652-9377 and you will be greeted by an Xcel Energy Customer Service Representative who can help with just about any issues you may have. Simply say "representative" after you call the toll free number. You may also use this same line for regional numbers which are 1-844-200-2700 (Rocky Mountain States) and 1-855-722-3838 (Upper Midwest).

- Marjy Carilyn

Reserve a time that works for you When you call to speak to an Xcel Energy representative, simply tell us the best time to reach you: * Morning * Afternoon * Early evening * Late evening Please note that if you schedule an appointment, we will not be able to reach you at any other time unless your circumstances change or it is an emergency. We reserve the right to end any call that is longer than 20 minutes.

- Dannye Viviana

Have a question about Xcel Energy service in your area? Whether you live in Minnesota or are an Xcel Energy customer while vacationing out of state, our support center is here for you 24/7/365.

- Myrle Livia

Find a local office, locate a field employee, or contact Xcel Energy using this one-stop web site from Xcel Energy. It offers customers the ability to track an individual expert, company vehicle, or asset that is providing service to them. Customers can be confident knowing that they are able to reach the right unit or individual with specific details about any situation. _________________________________________________________________

- Rickie Ricki

How does this service work?
  1. When you press “Call Now” we'll call you immediately and connect you to the customer service number.
  2. After going through the company's phone menu system you can hang up and go on with your day.
  3. We keep the line open on our end waiting for a customer service rep to answer. We'll then call you back.